Bad user experience and old issues never fixed in OOo
In some places, there are inconsistent dialog boxes in OpenOffice.org. Some of them have been shown by users since years, but never fixed, for -say- dark reasons.We shouldn't underconsider such issues, because they are causing a slow acceptance of OpenOffice.org, and, more obvious, provide a bad user experience.
Just one example : Formula and Formula
Shortly, the problem with this issue, is when you want to customize the menus, and you want to add the possibility to insert a Math Formula, you got a twice "Formula" choice => confusing, and not good for user experience.
Worse: if we think more deeply, this is even a design issue.
But not everything is bad in this story : reading the issue content, some people proposed an intelligent compromise (developers time is precious), like replace Formula Formula with "Formula Math" and "Formula Calc". This proposal is a good compromise, because waiting the issue to be fixed for true (mandatory), the change will avoid confusion.
I'd like to understand why, instead of simply fix this temporarly (this does not avoid to concentrate on something better), we see systematical, and administrative obstruction. If we add the language barrier, we have the current situation ...
For further information, see issue 40747 , created : January 2005 !! ), duplicated in issue 99333.
I hope this will progress asap ...
Libellés : High Tech, issues, OpenOffice, user experience
publié par ericb @ mercredi, février 18, 2009
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